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The Impact of Job Satisfaction on Nursing Performance: The Moderating Effect of Job Stress

Year 2023, Volume: 12 Issue: 3, 473 - 479, 28.09.2023
https://doi.org/10.53424/balikesirsbd.1080326

Abstract

Objective: The purpose of this study was to analyze the relationship between job satisfaction impact on nursing performance and to find out how the job stress play as a moderate variable effect on the relationship between job Satisfaction and nursing performance. Materials and Methods: To obtain information regarding demographic data, job performance, job satisfaction and job stress from participants, a survey questionnaire was conducted to nurses in one of the public hospital in the United Arab Emirates after taking the approval from hospital administration. Out of 120 nurses 111 have been participated in the current study. To test the hypothesis, two different statistical analyses were utilized, namely Pearsons correlation analysis and liner regression analysis. Results: The study finds that there is a positive correlation between nurses’ job satisfaction and nursing performance. In addition, the job stress moderator negatively affected on the relationship between job satisfaction and nursing performance. Conclusion: In an atmosphere of pressure, tension and division of work, Nurses’ performance is one of the most basic challenges that healthcare services face. The reason for this is that performance is linked to work satisfaction and stress on one hand, and management, funding, and organizational growth on the other. Furthermore, Nurse's performance is naturally connected to patient safety. This research useful to health care managements to develop and enhance polices and rules to increase satisfaction and decrease job stress to enhance the nursing performance.

References

  • Atkinson, W. (2004). Stress: risk management's most serious challenge?. Risk Management, 51(6), 20. Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomskaistraživanja, 29(1), 118-130.
  • Brown, D. L., Feskanich, D., Sánchez, B. N., Rexrode, K. M., Schernhammer, E. S., and Lisabeth, L. D. (2009). Rotating night shift work and the risk of ischemic stroke. American journal of epidemiology, 169(11), 1370-1377.
  • Conway, P. M., Campanini, P., Sartori, S., Dotti, R., and Costa, G. (2008). Main and interactive effects of shiftwork, age and work stress on health in an Italian sample of healthcare workers. Applied ergonomics, 39(5), 630-639.
  • Dagget, T., Molla, A., and Belachew, T. (2016). Job related stress among nurses working in Jimma Zone public hospitals, South West Ethiopia: a cross sectional study. BMC nursing, 15(1), 1-10.
  • Farzianpour, F., Nosrati, S. A., Foroushani, A. R., Hasanpour, F., Jelodar, Z. K., Keykale, M. S., and Sadeghi, N. S. (2016). Relationship between shift work and personality traits of nurses and their coping strategies. Global journal of health science, 8(5), 166.
  • Henriksen, K., Dymek, C., Harrison, M. I., Brady, P. J., & Arnold, S. B. (2017). Challenges and opportunities from the Agency for Healthcare Research and Quality (AHRQ) research summit on improving diagnosis: a proceedings review. Diagnosis, 4(2), 57-66.
  • Keykaleh, M. S., Safarpour, H., Yousefian, S., Faghisolouk, F., Mohammadi, E., and Ghomian, Z. (2018). The relationship between nurse’s job stress and patient safety. Open access Macedonian journal of medical sciences, 6(11), 22-28.
  • Leineweber, C., Chungkham, H. S., Lindqvist, R., Westerlund, H., Runesdotter, S., Alenius, L. S., and Tishelman, C. (2016). Nurses’ practice environment and satisfaction with schedule flexibility is related to intention to leave due to dissatisfaction: A multi-country, multilevel study. International Journal of Nursing Studies, 58, 47-58.
  • Macdonald, S., and Maclntyre, P. (1997). The generic job satisfaction scale: Scale development and its correlates. Employee Assistance Quarterly, 13(2), 1-16.
  • McCausland, W. D., Pouliakas, K., and Theodossiou, I. (2005). Some are punished and some are rewarded: A study of the impact of performance pay on job satisfaction. International Journal of Manpower.
  • Parker, D. F., &DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational behavior and human performance, 32(2), 160-177.
  • Ramsay, J. D. (2005, June). A new look at nursing safety: The development and use of JHAs in the Emergency Department. In ASSE Professional Development Conference and Exposition. OnePetro.
  • Rothschild, J. M., Landrigan, C. P., Cronin, J. W., Kaushal, R., Lockley, S. W., Burdick, E., and Bates, D. W. (2005). The Critical Care Safety Study: The incidence and nature of adverse events and serious medical errors in intensive care. Critical care medicine, 33(8), 1694-1700.
  • Smith, P. C. (1969). The measurement of satisfaction in work and retirement: A strategy for the study of attitudes.
  • Van der Doef, M., Mbazzi, F. B., and Verhoeven, C. (2012). Job conditions, job satisfaction, somatic complaints and burnout among East African nurses. Journal of clinical nursing, 21(11‐12), 1763-1775.

İş Memnuniyetinin Hemşirelik Performansi Üzerindeki Etkisi: İş Stresinin Aracilik Etkisi

Year 2023, Volume: 12 Issue: 3, 473 - 479, 28.09.2023
https://doi.org/10.53424/balikesirsbd.1080326

Abstract

Amaç: Bu çalışmanın amacı, iş tatmininin hemşirelik performansı üzerindeki etkisini analiz etmek ve iş stresinin, iş tatmini ile hemşirelik performansı üzerinde nasıl bir aracılık rolü oynadığını bulmaktır. Gereç ve Yöntem: Birleşik Arap Emirlikleri'ndeki devlet hastanelerinden birindeki hemşirelere hastane yönetiminden onay alındıktan sonra anket uygulanmıştır. Bu anket ile katılımcılardan demografik veriler, iş performansı, iş tatmini ve iş stresi hakkında bilgi toplanmıştır. Hastane yönetimi, anketi doldurmaları için tüm hemşirelere bir bağlantı göndermiştir. Ankete toplam 120 hemşireden 111'i katılmıştır Hipotezi test etmek için Pearson korelasyon analizi ve liner regresyon analizi olmak üzere iki farklı istatistiksel analiz kullanılmıştır. Bulgular: Çalışma, hemşirelerin iş tatmini ile hemşirelik performansı arasında pozitif bir ilişki olduğunu bulmuştur. Ayrıca iş stresi moderatörü iş tatmini ile hemşirelik performansı arasındaki ilişkiyi olumsuz yönde etkilemiştir. Sonuç: Stress, gerilim ve işbölümü ortamında çalışan hemşirelerin performansı sağlık hizmetlerinin karşılaştığı en temel zorluklardan biridir. Bunun nedeni, performansın bir yanda iş tatmini ve stres, diğer yanda yönetim, finansman ve organizasyonel büyüme ile bağlantılı olmasıdır. Ayrıca, Hemşire'nin performansı doğal olarak hasta güvenliği ile bağlantılıdır. Bu araştırmanın sonuçları, hemşirelik performansının artırılması için, hemşirelerin iş memnuniyetini artırmak ve iş stresini azaltmaya yönelik politikalar geliştirilmesinde hastane yönetimlerine yardımcı olabilir.

References

  • Atkinson, W. (2004). Stress: risk management's most serious challenge?. Risk Management, 51(6), 20. Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomskaistraživanja, 29(1), 118-130.
  • Brown, D. L., Feskanich, D., Sánchez, B. N., Rexrode, K. M., Schernhammer, E. S., and Lisabeth, L. D. (2009). Rotating night shift work and the risk of ischemic stroke. American journal of epidemiology, 169(11), 1370-1377.
  • Conway, P. M., Campanini, P., Sartori, S., Dotti, R., and Costa, G. (2008). Main and interactive effects of shiftwork, age and work stress on health in an Italian sample of healthcare workers. Applied ergonomics, 39(5), 630-639.
  • Dagget, T., Molla, A., and Belachew, T. (2016). Job related stress among nurses working in Jimma Zone public hospitals, South West Ethiopia: a cross sectional study. BMC nursing, 15(1), 1-10.
  • Farzianpour, F., Nosrati, S. A., Foroushani, A. R., Hasanpour, F., Jelodar, Z. K., Keykale, M. S., and Sadeghi, N. S. (2016). Relationship between shift work and personality traits of nurses and their coping strategies. Global journal of health science, 8(5), 166.
  • Henriksen, K., Dymek, C., Harrison, M. I., Brady, P. J., & Arnold, S. B. (2017). Challenges and opportunities from the Agency for Healthcare Research and Quality (AHRQ) research summit on improving diagnosis: a proceedings review. Diagnosis, 4(2), 57-66.
  • Keykaleh, M. S., Safarpour, H., Yousefian, S., Faghisolouk, F., Mohammadi, E., and Ghomian, Z. (2018). The relationship between nurse’s job stress and patient safety. Open access Macedonian journal of medical sciences, 6(11), 22-28.
  • Leineweber, C., Chungkham, H. S., Lindqvist, R., Westerlund, H., Runesdotter, S., Alenius, L. S., and Tishelman, C. (2016). Nurses’ practice environment and satisfaction with schedule flexibility is related to intention to leave due to dissatisfaction: A multi-country, multilevel study. International Journal of Nursing Studies, 58, 47-58.
  • Macdonald, S., and Maclntyre, P. (1997). The generic job satisfaction scale: Scale development and its correlates. Employee Assistance Quarterly, 13(2), 1-16.
  • McCausland, W. D., Pouliakas, K., and Theodossiou, I. (2005). Some are punished and some are rewarded: A study of the impact of performance pay on job satisfaction. International Journal of Manpower.
  • Parker, D. F., &DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational behavior and human performance, 32(2), 160-177.
  • Ramsay, J. D. (2005, June). A new look at nursing safety: The development and use of JHAs in the Emergency Department. In ASSE Professional Development Conference and Exposition. OnePetro.
  • Rothschild, J. M., Landrigan, C. P., Cronin, J. W., Kaushal, R., Lockley, S. W., Burdick, E., and Bates, D. W. (2005). The Critical Care Safety Study: The incidence and nature of adverse events and serious medical errors in intensive care. Critical care medicine, 33(8), 1694-1700.
  • Smith, P. C. (1969). The measurement of satisfaction in work and retirement: A strategy for the study of attitudes.
  • Van der Doef, M., Mbazzi, F. B., and Verhoeven, C. (2012). Job conditions, job satisfaction, somatic complaints and burnout among East African nurses. Journal of clinical nursing, 21(11‐12), 1763-1775.
There are 15 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Articles
Authors

Maysoon Fayiz Almashayekh 0000-0003-4545-4295

Niusha Eivazzadeh

Mehmet Yeşiltaş 0000-0003-0110-9684

Publication Date September 28, 2023
Submission Date February 28, 2022
Published in Issue Year 2023 Volume: 12 Issue: 3

Cite

APA Fayiz Almashayekh, M., Eivazzadeh, N., & Yeşiltaş, M. (2023). The Impact of Job Satisfaction on Nursing Performance: The Moderating Effect of Job Stress. Balıkesir Sağlık Bilimleri Dergisi, 12(3), 473-479. https://doi.org/10.53424/balikesirsbd.1080326

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